Quality Engineering Manager

Responsibilities
Include but are not limited to the following: 
•    Key contact with customers for quality, service, and delivery issues and ensures the entire job focus to be timely, effective, and responsive to the customer
•    Serve as a representative during audits by customers
•    Support the customer by providing technical assistance through information sharing, research, and special projects
•    Responsible for writing, revising, reviewing, and/or approving Product Specifications, Delivery Specifications, and other customer and/or product specific specifications and ensure these are upheld to the customer’s expectations
•    Work with Applications and Development to review documentation to ensure new product lines meet CSP Quality System and customer requirements
•    Responsible for writing and/or approving Run Time Plans, test protocols, and summary reports for existing and developmental products related to existing and potential customers
•    Responsible for writing new procedures, revising, reviewing, and/or approving for new and current processes
•    Evaluate data from production and research/experiments and put into presentable format for internal and external use
•    Lead and coordinate special projects to support and promote quality and productivity at CSP.
•    Manage the Quality Engineering Department through training and coaching/mentoring of procedures, deviations, and continuous improvement/DMAIC projects
•    Support the development of the Quality Engineering Department through training, networking, and work experiences that help them achieve their career goals and interests
•    Direct and assist internal activities as a management representative when necessary
•    Responsible for developing and driving internal metrics within the Quality Engineering Department
•    Ascribes to and supports Aptar Vision, Core Values, and Rules of Leadership

Qualifications/Education/Special Skills
•    Engineering degree preferred or related discipline
•    Minimum of seven (7) years of Quality Engineering or equivalent experience in quality management in a regulated environment with five (5) years of ISO 9001 experience
•    Must be an effective leader and have the ability to act with management authority
•    Six Sigma Green or Black Belt
•    Proficiency in use of statistical and analytical tools
•    Proficiency in use of FMEA’s, Control Plans, and Risk Assessments
•    Proficiency in use of RCA’s and DOE’s
•    Certified Internal Auditor
•    Working knowledge of ISO 9001 and ISO 13485
•    Facilitation and listening skills are a must
•    Ability to resolve interpersonal conflict and team build
•    Ability to work effectively across all organizational levels
•    Ability to influence management on courses of action with minimal assistance through written and verbal communication