Payroll / WFA Specialist

Position Title: Payroll/Time & Attendance/Benefits and WFA Lead

Department/Location: HR Services 

Position Reports To: Regional HR Services Lead  

Number of subordinates: XX

Primary Duties and Responsibilities

• Report to Regional HR Services Lead on specific initiatives and challenges for each process area.
• Collaborate with Regional HR Services Lead on the definition of HR Services budget, future staffing requirements and other needs.
• Set performance targets for Payroll/Time & Attendance/Benefits and WFA Country Specialists in line with overall team goals and individual development plan.
• Collaborate with Continous Improvement Lead and contribute to assume ownership / accountability over relationship between HR Services and external partners
• Measure and monitor services performance by identifying opportunities for improvement concerning timeliness, responsiveness, accuracy, and controls.
• Act as an escalation point for payroll, Time & Attendance, Benefits and WFA issues.
• Assess, approve, and submit improvements actions related to process and system/tools.
• Identify optimization and automation areas at local level for each process included on HR Services scope.
• Support Regional HR Services Lead on the design and / or implementation of policies, processes, and systems / tools.
• Collaborate with Regional HR Services Lead on the development of new solutions and on the implementation of action plans.
• Ensure data privacy and compliance requirements are met across the different countries.
• Ensure Payroll/T&A/Benefits Specialists are provided with the required knowledge, have access to required information / documentation, and contribute to knowledge management activities.

Required Qualifications

• Undergraduate Degree in Business Administration/Human Resources/related field
• Knowledge on following HR areas of Expertise: Time & Attendance, Payroll and Benefits Administration
• Knowledge on Processes and HR Systems / Tools
• Experience in Digital Transformation
• Experience in Vendor Management

SKILLS

• Customer & Results Orientation
• Analytical & Problem-solving Mindset
• Communication
• Intercultural Sensitivity
• Leadership
• Team Orientation
• Personal Accountability & Commitment
• Resilience
• Languages: English (mandatory)

Overview of Competencies by Cluster

Authority Limits

Other Requirements

• Ability to Travel