Senior Account Manager CHC

Date: Aug 5, 2022

Location: Congers, NY, US, 10920

Company: Aptar Group

Senior Account Manager


Create, Innovate, Deliver Solutions!  This is what you can expect from a career at Aptar Pharma.  We have an exciting opportunity for a Senior Account Manager within our Consumer Health Care, (CHC) product segment of Aptar Pharma North America team.  Aptar Pharma is part of Aptar Group, a global leader of dispensing systems for the packaging industry. Aptar Pharma has been setting the standard in drug delivery for decades enabling the success of our customers through innovative drug delivery devices and services.  Be Aptar!

If you are curious, self-motivated and eager for new challenges we are the next step in your career!

What You Will Do At Aptar Pharma:

The primary mission of the Senior Account Manager is to grow the business while developing and strengthening partnerships in a Business to Business selling and account management role. Duties include but are not limited to:

  • Manage and grow potential of existing client portfolio through regular interactions.
  • Create Customer Confidence, be the face of the customer representing their interests and needs.
  • Partner with Customers to understand Consumer needs, consumer demands and trends and how that influences our product portfolio.
  • Secure and nurture long-term partnerships with designated client portfolio.
  • Monitor, report, elevate and develop solutions on customer satisfaction initiatives.
  • Engage in complex problem solving including technical, commercial, quality, regulatory.
  • Develop and deliver customer specific value proposition that enables growth within existing accounts and captures new opportunities within target accounts
  • Organize regular Business Review, Quality, Technical and other cross-functional meetings.
  • Develop, manage and leverage internal network to facilitate resolution of complex issues.
  • Apply effective collaboration skills with global stakeholders and partners such as site Customer Service, Supply Chain, Manufacturing etc. in support of Customer goals.
  • Prepare and monitor budget assumptions for client portfolio.
  • Prepare, update and challenge customer forecasts and financial plans
  • Participate in contractual framework with large accounts, i.e. Supply Agreements, Long Term Pricing Contracts, Annual Price review, etc.
  • Apply Industry knowledge of the Consumer Health, Pharmaceutical and biomedical markets and remain current on industry, customer and consumer trends
  • Identify and qualify new opportunities within project portfolio.
  • Organize and or participate in trade shows or conference.
  • Maintain accurate master data; manage key sales data and sales reporting systems.
  • Prepare presentations and report relevant information in visit and monthly reports, territory reviews.
  • Demonstrates a comprehensive understanding of the customer's challenges and strategic objectives. Draws from experience to provide advice regarding potential product opportunities and risks.
  • Understand the customers’ business, growth agenda, key areas of focus, etc.
  • Deliver top line revenue, and overall gross margin by growing within existing accounts (expand) along with attaining new business through leads/prospects (qualifying to close)
  • Proactively sell product innovation

What Aptar Pharma Is Looking For:

  • BS degree preferably in Life Sciences (Biochemistry/Pharmaceutical/ Biomedical) or related scientific field or equivalent experience.
  • Required 5 years of Account Management and B2B sales experience in packaging industry and technology (e.g. injection molding, extrusion, etc.)
  • 3 years of experience in Pharmaceutical Packaging, medical device industries a big plus!
  • Exhibit strong competency in sales process and strategic account planning by regularly achieving business results that meet or exceed forecast
  • Good understanding of regulatory requirements.  Knowledge of pharmaceutical industrial standards will be a plus
  • Proven effective communication skills.
  • Develop and deliver presentations, lead complex technical and business discussions internally and externally influencing all stakeholders.
  • Strategic thinker with good analytical skills.
  • Customer focused mindset
  • Drive for results
  • Strong negotiating skills
  • Ability to deal with ambiguity
  • Strong interpersonal savvy
  • Business & financial acumen
  • Team player and proven ability to work in a multicultural environment.
  • Resourceful and is comfortable in navigating through internal resources by collaborating cross-functionally and can utilize resources effectively.
  • Efficient time management.
  • Strong computer skills utilizing CRM and MS Office.
  • Ability to travel at least 50% domestic travel.


What We Offer

  • An exciting, diverse and value based working environment
  • Award-winning corporate university offering personal development and training opportunities.
  • Competitive base salary
  • Contribute to the communities where we reside.
  • Innovative benefits plan which includes: 401k plan with Company matching benefit, paid time off, medical, dental, vision, life, disability and more



Aptar is an Equal Employment Opportunity (EEO) employer. We believe that a diverse workforce is key to our success. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information


Aptar Pharma, NA
250 Route 303 North
Congers, NY 10920


Nearest Major Market: New York City