The Senior Analyst, Accounts Receivable plays a key role in the execution of the Cash Application, Credit, and Collections processes across the Americas region. This position is responsible for performing complex account analysis, supporting dispute resolution, and contributing to process improvements. The role requires strong financial acumen, attention to detail, and the ability to work independently and cross-functionally.

Cash application

• Perform daily cash reconciliations, ensuring accurate matching between accounting records and bank deposits.
• Identify and resolve discrepancies in a timely manner.
• Utilize the Blackline Cash Application tool and support its optimization.
• Handle exception cases and manual applications when needed.
• Collaborate with IT and Finance to resolve system issues and improve integration.

New accounts

• Review and analyze financial data of potential customers to assess creditworthiness.
• Provide recommendations for credit limits and payment terms to the AR Manager.
• Coordinate with Sales and Customer Service to support timely setup of new accounts.
• Ensure compliance with internal policies and documentation standards.

Credit

• Conduct credit reviews and ongoing evaluations of customer financial data.
• Recommend credit limit adjustments and ensure alignment with company policies.
• Support the maintenance of accurate credit records and documentation.

Collections

• Execute collection activities for customer and intercompany accounts via phone and email.
• Access customer portals to retrieve remittance and payment details.
• Monitor and release credit holds and Cash in Advance orders upon payment confirmation.
• Recommend third-party collections or write-offs for uncollectible balances.
• Apply credit memos and prepayments to invoices as needed.
• Prepare and analyze aging reports to identify overdue accounts.

Dispute and Deduction

• Investigate and resolve customer deductions in collaboration with Sales, Customer Service, Quality, and Shipping.
• Maintain accurate documentation of all dispute-related communications and resolutions.
• Escalate unresolved issues when necessary.

Reporting & Audit Support

• Generate and analyze AR reports to support decision-making.
• Provide documentation and responses for internal and external audits.
• Identify opportunities for process improvements and support their implementation

• Degree in Finance, Accounting, or related field.
• Minimum 4 years of experience in credit and collections, preferably in a manufacturing environment.
• Knowledge of accounting principles and company procedures.
• Experience with SAP.
• Proficiency in Excel, Word, and Outlook.
• Strong written and verbal communication skills.
• Fluent in English and Spanish; Portuguese is a plus.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Strong analytical skills and attention to detail.
• Adaptability to changes in policies, procedures, and systems.