Manager of Business Development Patient Services
Date: Nov 2, 2024
Location: Orlando, FL, US, 32801
Company: Aptar Group
Create, Innovate, And Deliver Solutions! This is what you can expect from a career at Noble, an Aptar Pharma company. As business expands, we are seeking a talented Manager of Business Development Patient & User Experience Services within our Noble Consulting Services team at our headquarters in downtown Orlando, Florida. This position is fully remote.
At Noble, we are transforming the patient experience for people who self-administer their medications. We research, design, and develop innovative solutions that help patients start sooner and stay longer on therapy. Our team is fueled by the knowledge that our efforts are changing the lives of real people around the world.
We’re looking for passionate, innovative, motivated people to join our team. If you like tackling a challenge, having fun and working as a team in a fast-paced environment, then you should apply.
As a Manager of Business Development for Noble Patient and User Experience Services will help lead an integral part of Noble’s Consulting Services segment, with a specific focus on selling UX, HF and ID services related to regulated device development, user experience research & design, human factors, and patient engagement services. The Manager of Business Development is responsible for identifying and qualifying new leads, assist with driving opportunities to a successful closure, increasing customer knowledge of our Noble Services aiming at de-risking and accelerating drug and device development to optimize market access. As a result, the Manager of Business Development for Noble Patient and User Experience Services will aim to increase the overall revenue within Consulting Services, cultivating strong relationships with key personnel at targeted pharmaceutical and MedTech companies, collaborate with internal stakeholders linking UX/HF/ID opportunities to Noble’s core device training and onboarding solutions.
What You Will Do at Noble!
- Establish and nurture a strong network within pharmaceutical, MedTech, and consumer markets.
- Contact potential clients to establish relationship, meet with them to promote Noble’s services and complete Value Proposition
- Engage stakeholders such as, VP/Director of R&D and/or Innovation, Principal Scientists, Device Engineers, Usability Experts, HF Engineers, Regulatory Affairs, Product Managers, Brand Managers, Commercial teams, Medical/Clinical Affairs, Market Access, and Procurement.
- Maintain existing client relationships and build new relationships to promote Noble’s services, as well as Noble’s complete Value Proposition
- Build pipeline of opportunities and convert into revenue with updates and collaboration with the Head of Consulting Services and Sr. Director of Business Development.
- Maintain high level of understanding of the market trends and requirements by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations.
- Present Noble capabilities to potential and existing clients and constantly refine messaging to assist with driving opportunities to successful closure.
- Collaborate with sales, marketing, and cross-functional leadership in the strategic marketing process to help translate the Voice of the Customer, Market Trends, and learnings from ongoing business to refine value proposition and create new business opportunities.
- Work with internal teams to convert customer challenges into service and design requirement documents, product concepts, Statements of Work, RFP responses and proposals.
- Attend targeted conference, trade show and industry events.
- Develop thought leadership as part of the strategic marketing strategy.
What Noble is looking for!
- Bachelor’s degree in Business, Science, Human Factors Engineering or related field
- 5+ years of business development experience selling services or consumer products.
- Strong technical understanding
- Proven work experience in driving/growing revenue by closing business with key customers within a niche market segment.
- Highly motivated and driven; able to think on your feet with strong problem-solving skills.
- Demonstrated proficiency in business vocabulary to effectively represent Noble Services to outside parties.
- Excellent interpersonal, oral, and written communication skills.
- Excellent writing, proofreading, and editing skills.
- Proficient in Microsoft Excel, Word, PowerPoint, Outlook, and 365 CRM.
- Willingness to work from home or home office.
What We Offer
- An exciting, innovative, inclusive, diverse and value based working environment; recognized as “Best Places to Work”
- Competitive base salary and annual bonus
- Innovative benefits to include medical, dental, vision, life, disability, 401k plan with Company matching benefit and non-elective contribution, paid time off, wellness program, and more
- Offering personal development and training opportunities through our award-winning corporate university and Horizon Learning.
- Give back to the communities where we reside.
Travel Requirements
- Up to 50% of time traveling
What are the physical demands and work environment?
- Mental- Requires a relatively high degree of concentration intermittently to compile reports and analyze data approximately 50% of time; periods of mental effort and concentration followed by other aspects of the job with lesser concentration and attention requirements.
- Physical- Requires walking/standing approximately 20%, sitting approximately 80% and lifting up to 15 lbs. approximately 1% of time; involves repetitive stooping, forward bending and crouching approximately 10% of time.
- Manual Dexterity- Requires use of hands, arms, and feet for repetitive lifting; use of hands and arms to operate computers, copy machine and other general office equipment and to record written information.
- Audible Demands- Requires ability to hear verbal instructions and to communicate with internal departments and outside sources in person and via telephone.
- Visual Demands -Requires ability to read written instructions, correspondence and other documentation as well as operate office equipment such as computers and printers. Color and depth perception not necessary
- Environmental- Requires capability of performing essential job functions in an established office environment under lighting and climate control tolerances. Noise level is moderate.
BE YOU, BE APTAR!
Noble Aptar is an Equal Employment Opportunity (EEO) employer. We believe that a diverse workforce is key to our success. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information
Nearest Major Market: Orlando